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All Terrain Grill

Before sending your All Terrain Grill™, please review the following:

Warranty & Instructions 

(select your language and product)

If your Zippo All-Terrain Grill™ still does not function properly after viewing the above instructions and is within 5 year limited warranty period, please contact Consumer Relations, by following the instructions below for further service: 


REPAIR STEPS

1. DO NOT Ship Your All-Terrain Grill™.

 

2. Preparing To Contact:

If you contact us by telephone or e-mail, the following information is helpful in order to assist you with your Zippo All-Terrain Grill.

    • Name
    • Address
    • Telephone Number
    • E-mail proof of purchase
    • An e-mail containing a photo of your All-Terrain Grill™ and a photo of the serial number will be needed whether contacting by telephone or e-mail. (See image below to locate the serial number on the back size of the All-Terrain Grill™ )
Locate Your Serial Number On The Back Of The All-Terrain Grill™

    3. Contact Us:

    Your satisfaction is extremely important to us.  Consumer Relations business hours are Monday-Friday 8:00 am to 5:00 pm EST.  Should all our representatives be assisting other customers and you receive voice mail, please leave a message and we will definitely return your call.

     

    Questions? Click Here.