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Accessibility Statement

Zippo Manufacturing Company (Zippo) is continually working to make its web content accessible as part of its online inclusion efforts. We are committed to providing a website that is built with accessibility in mind, so that no one, regardless of ability or disability, is affected.   Our goal is to ensure that everyone has access to information on this site and can fully interact with it.  We are continually working on our website to identify potential accessibility issues and improve the usability of our digital property for people of all abilities.

We are undertaking efforts to ensure that our website conforms with the World Wide Web Consortium (W3C) Web Accessibility Initiative’s (WAI) Web Content Accessibility Guidelines (WCAG) 2.1, Level A & AA.  To affirm our commitment, we have established a cadence of Automated, Manual, and Functional testing.  This testing is being performed on our site by a third-party vendor to ensure compliance of the website and to detect WCAG 2.1 issues. Any issues will be corrected to the best of our ability.  Further, our website will continue to be assessed on a regular basis for conformity with WCAG 2.1 Level A & AA.  

We have deployed an app on our website which incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation and more  that empower our customers to overcome challenges and access Zippo’s website with ease.

If you have difficulty accessing our website, or if you have feedback on how we can improve your online experience, please click here to complete the form or call us at 888-442-1932 during business hours Monday through Friday 8 a.m. to 5 p.m. EST.  


Assistive Technology Tool

Zippo and Level Access, Inc. have partnered to create an inclusive digital experience for all customers, regardless of ability. Zippo is providing customers who have trouble typing, moving a mouse, gesturing, or reading a screen with a FREE assistive technology app to help them navigate the website.

The Level Access app highlights include:

  • Onscreen keyboard
  • Mouse alternatives
  • Text and image zooming
  • Visual click assist
  • Text-to-speech
  • Voice recognition

For instant access to this FREE suite of tools click the icon below.

This icon serves as a link to download the Level Access assistive technology app for individuals with physical disabilities. It is featured as part of our commitment to diversity and inclusion.


Who will benefit?

This technology may help users with various disabilities and impairments such as:

  • Auditory Disabilities
  • Cognitive Disabilities
  • Motor Disabilities
  • Visual Disabilities