General Inquiries

If you have an inquiry about a specific order you made online at and you have the order number please fill out the online order form.

If you are outside the U.S.A., contact a Zippo office in your country.

Fields marked with * are required fields.


By clicking on the Submit button below, you consent that your inquiry, including your personal data, will be transferred to Zippo Manufacturing Company in the U.S.A, which country may not provide the same level of protection of your personal data as your country, for it to handle your request, including by using a third party provider in the U.S.A. For further information regarding the processing of your personal data, please see the privacy policy. If you do not want to use this online form, you may contact us at our mailing address: 33 Barbour Street, Bradford, Pennsylvania, 16701.