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Terms & Conditions

1. Zippo eGift Cards can be used to purchase anything offered for sale on Zippo.com expect eGift Cards, unless prohibited by law in your jurisdiction.

2. Multiple Zippo eGift Cards can be used toward your purchase at time of checkout. If the amount of your Zippo eGift Card(s) does NOT cover the total order amount, you must pay the balance with a valid credit card.

3. If the amount of your Zippo eGift Card is MORE than the total amount, the balance will be stored with your eGift Card account, and you can apply it toward your next purchase.

4. eGift Cards will be sent via email upon receipt of payment.  If your eGift Card order DOES NOT include the purchase of other merchandise your payment will process normally and you will receive your eGift Card to your email address.  If your eGift Card order DOES include the purchase of other merchandise your payment will process and your eGift Card will be emailed once your whole order ships.  Please note that if your order includes a customized product, shipment of the entire order, included the eGift Card, will take up to 15 days.  (Please note if you wish to receive your eGift Card as quickly as possible it is best to purchase eGift Cards and other merchandise separately.)

5. Zippo eGift Cards do not expire.

6. Zippo eGift Cards have no dormancy, inactivity, or service fees.

7. Zippo eGift Cards are not transferable, not refundable, and not redeemable for cash unless otherwise required by law.

8. Zippo has the right to cancel Zippo eGift Card orders obtained fraudulently.

9. No sales tax is charged when buying a Zippo eGift Card, but applicable sales tax will be charged if an eGift Card is used to pay for your purchase.

10. Zippo is not responsible for lost or stolen Zippo eGift Cards.

11. If merchandise that was purchased with a Zippo eGift Card is returned for credit and approved by Zippo, your refund will be credited to the eGift Card upon acceptance of the return. If the original order was paid for with a credit card and an eGift Card, the credit card will be credited first up to the original amount charged and any remaining credit due will be reimbursed to the eGift Card, not exceeding the original eGift Card amount.

12. These Terms and Conditions of Zippo eGift Cards are governed by the laws of Pennsylvania. Your use of the Zippo eGift Card constitutes acceptance of these Terms and Conditions.

13. For questions about Zippo eGift Cards, contact Zippo by emailing Consumer Relations or calling 888-442-1932 Monday - Friday, 8:00 a.m. - 4:30 p.m. EST. 

14. Zippo eGift Cards are issued by Zippo Manufacturing Company in U.S. Funds.