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Instructions & Warranty

Check the instructions and warranty information by clicking above. If your Zippo All-Terrain Grill still does not function properly and is within the warranty period, please see the steps below. 

*Please do not attempt to perform repairs yourself as it could damage the grill beyond repair.

 


1. PREPARING TO CONTACT

The following information is helpful in order to assist you with your Zippo All-Terrain Grill. 

    • Name
    • Address
    • Telephone Number
    • E-mail
    • Model and Serial number (located on the back side of the All-Terrain Grill) 

2. CONTACT US:

Please contact our consumer relations specialists who will be happy to assist you. Consumer Relations business hours are Monday thru Friday 7 a.m. to 4:30 p.m. EST. 

Customers in the U.S.A.


    For Customers in all other countries:

    Do not send your All-Terrain Grill to the U.S.A. Please go to your country's Zippo website or contact your nearest Zippo distributor.
    Find your country's distributor.

    Questions? Contact Us.