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Before sending an email or picking up the phone, check the list of FAQ's below for one that may answer your question. We have collected a list of the top FAQ's, to help you get the answers you need faster.

How to send your Zippo Windproof lighter for repair

Our Repair Clinic performs excellent repairs at no charge. Please do not attempt to perform repairs yourself, as it could damage the lighter beyond repair.

How do I send my MPL for repair if I live in the USA?

Shipping tips for the Zippo MPL, and Mini MPL Butane lighters..

Why does Zippo lighter fluid evaporate so quickly?

Helpful hints

How can I replace the wick in my Zippo lighter?

Wick is used up or black from carbon build-up

Zippo lighter trouble shooting tips.

Use genuine Zippo products

European repair instructions for the Zippo Windproof lighter.

Zippo Windproof Lighter

How do I change the flint in my Zippo lighter?

Step-by-step instructions

How do I add fuel to my Zippo lighter?

Step-by-step instructions

Is there a charge for repairing a Zippo lighter?

The cent never spent

My Zippo lighter has sentimental value.

How do I know I will get my original lighter back from repair?

Can I purchase the Zippo inside and outside units separately?

individual components

What is the Zippo Windproof lighter guarantee?

Is it a lifetime guarantee?

The emblem fell off my Zippo lighter.

Is this covered by the guarantee?
Zippo BLU Butane Gas Lighters

Zippo BLU FAQ's.

Get more information about the Zippo BLU butane gas lighter.

Zippo Windproof Lighters

Zippo Windproof lighter FAQ's.

Get more information about the Zippo Windproof lighter.

Zippo Utility Lighters

Zippo Utility lighter FAQ's.

More information for the Zippo Multi-Purpose lighter (MPL), Candle lighter and Outdoor Utility Lighter (OUL).

Zippo Utility Lighters

Zippo Handwarmer FAQ's.

Get more information about the Zippo Handwarmer.

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