select your country
Zippo Guarantee
various banners
back back

The World Famous Zippo Guarantee

Zippo Windproof Pocket Lighter
Any Zippo pocket lighter, when returned to our factory, will be put in first-class mechanical condition free of charge, for we have yet to charge a cent for the repair of a Zippo pocket lighter, regardless of age or condition.  The finish, however, is not guaranteed.

This guarantee gives you specific legal rights and you may also have other rights which vary state to state or country to country.  Other Zippo products carry their own specific warranties. To obtain service under this warranty, follow the shipping instructions in the FAQs.


Zippo Multi-Purpose Lighter

Any Zippo Multi-Purpose Lighter returned to our factory for warranty repair will be repaired free of charge or replaced, at our discretion. There is a $5.00 shipping and handling Fee. Damage to the Multi-Purpose Lighter resulting from abuse or misuse is not covered by our warranty. The finish is also not warranted.

This warranty gives you specific legal rights and you may also have other rights which vary state to state. Other Zippo products carry their own specific warranties.  To obtain service under this warranty, follow the shipping instructions in the FAQ MPL section.


Zippo Pen

" 2-year warranty”: Zippo warrants its pens for up to 2 years. The finish and refill are not warranted. Any Zippo pens returned for warranty repair within 2 years of purchase will be repaired free of charge, or replaced with the same or a similar product, at our discretion. Sender must also provide proof of purchase. Damage to the pens resulting from abuse or misuse is not covered by our warranty. Other Zippo products carry their own specific warranties.
Contact your retailer for warranty information or click here
 to find the Zippo distributor for your country. This guarantee gives you specific legal rights which run concurrently with, and do not affect, your statutory rights.
Zippo Manufacturing Company, 33 Barbour Street, Bradford PA 16701 USA

 

End of the article