Zippo has never charged even a penny for the repair of a Zippo windproof lighter. The words of our Famous Lifetime Guarantee read:

"Any Zippo windproof lighter, when returned to our factory, will be put in first-class mechanical condition free of charge, for we have yet to charge a cent for the repair of a Zippo Lighter, regardless of age or condition. The finish, however, is not guaranteed."

You are responsible for shipping the Zippo lighter to the Zippo Repair Clinic. Zippo returns the lighter to you at no charge.