Package lighter securely in an oversized box or padded shipping bag (large packages are less likely to be lost or misplaced in transit.)

Include your name, address, telephone number and email address on a note inside the package.

Insure your package, send via a trackable method, to the distributor/service center for your country Click here for listing or to:

Zippo European Repair Clinic
Groendahlscher Weg 87
D-46446 Emmerich am Rhein