ZIPPO BLU LIGHTER

Please do not attempt to perform repairs yourself, as it could damage the product beyond repair.  Do not attempt to remove the inside assembly. There are no user serviceable parts inside.

Take lighter outside and discharge gas, following the instructions in the instruction book that came with your lighter or click here for instructions.

Package your BLU lighter securely in an oversized box or padded shipping bag (large packages are less likely to be lost or misplaced in transit.)

Include your name, address, telephone number and email address on a note inside the package, along with what you think is wrong with your lighter.

Insure your package, send via a trackable method, shipping charges paid, to:

        Zippo Repair Clinic
        1932 Zippo Drive
        Bradford, PA 16701

When we receive your BLU lighter it will be promptly repaired or replaced.

Our Repair Department performs excellent repairs at no charge. Please do not attempt to perform repairs yourself, as it could damage the product beyond repair.

Do not affix materials to the lighter as they could damage the finish. Examples include:

          o Address labels or tape
          o Rubber bands
          o Safety or straight pins

Zippo will send you an acknowledgment of our receipt of your repair, if you include your email address.

Note:
These instructions do not apply to the Zippo Windproof lighters, or Utility lighters (MPL, Mini-MPL, OUL) which are completely different.

Click here to view the Zippo Windproof lighter repair instructions

Click here to view the Utility lighter repair instructions.

Click here to view video clip.